Returns
HATPAC.COM RETURN & EXCHANGE POLICY
HATPAC will accept returns* for full-priced items purchased on hatpac.com and will issue credit to the customer within 30 days of order date. Hatpac will also offer exchanges for identical items, but in a different color. Returns received after 30 days from order date will not be accepted. Hatpac will not accept a return on merchandise that has been used, damaged after receipt, missing the original tags or otherwise altered. Hatpac reserves the right to deny any return that does not comply with our policy. Denied returns will be shipped back to the customer.
· You will be refunded for the value of your returned item(s) and tax. You will not be refunded original or return shipping costs.
· We only accept returns that were purchased via this website. Hatpac.com will not accept orders that were purchased from other retailers.
· If you receive an item that is damaged or differs from what you ordered, please contact customer service immediately at info@hatpac.com.
· You must ship your return using a trackable shipping method. Hatpac.com cannot accept responsibility for packages we do not ship. Please keep the tracking details for your records.
· To start the return process please email info@hatpac.com. Thank you.